I placed an order in January totaling over $80, expecting to receive my items in a reasonable timeframe. However, as of now, I still have not received my order. After waiting patiently, I reached out to customer service and requested a refund. They assured me that the refund had been processed, but I have yet to see any money returned.
To make matters worse, I didn’t use a bank card for the purchase, which makes the situation even more frustrating. Not only am I left without the items I paid for, but I also haven't received the refund they claimed to have issued. The lack of communication and resolution has been extremely disappointing.
I had high hopes when ordering, but this experience has completely changed my perspective. I wouldn’t recommend purchasing from this company unless you’re prepared to deal with delays, unfulfilled orders, and questionable refund practices.